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Apk files for Android
Screenshosts of MyProximus
  • MyProximus
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Description of MyProximus

All of Proximus in your pocket!

With the My Proximus app, you stay in control of your products and services anytime and anywhere. In a nutshell, it allows you to:
• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;
• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;
• consult and pay your bills directly via the app;
• check or change the rate plan you have subscribed to;
• order mobile or TV options and manage those you have already activated;
• top up your or a family member's Pay Go card;
• view any appointments you have made with one of our technicians;
• keep track of your orders;
• manage several accounts;
• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.
• get access to exclusive deals and contests with Enjoy
• discover additional services for your smartphone (insurance, recycling, etc.)
• use additional practical services (mobility, energy, etc.)
• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.

Thank you for your support and suggestions! Your feedback is very important to us and allow us to make the right improvements to our app. 😊

Version history MyProximus
New in MyProximus 5.44.1
This release fixes an issue that some users experienced when viewing devices connected on your wi-fi
New in MyProximus 5.44.0
In this release, we have improved the user experience in the app by:
- Adding a message to show current instalment plan slice.
- Fixing a bug on the back button.
- Resolving an issue with screen freeze.
- Fixing the Delete Account Confirmation message.
New in MyProximus 5.43.1
We updated the app to solve an issue affecting part of our users who could not see all their products and could not access their invoices.
We will continue to monitor the situation closely to provide the best experience to all users.
New in MyProximus 5.41.1
With this update, we fix an issue that was causing crashes for some users.
New in MyProximus 5.40.0
From now on, as a private customer, you will need a registered account to use the MyProximus app.
With this update, you will be shown a message if you still try to log in without using your login and password.
New in MyProximus 5.39.2
This release solves the issues with app loading
New in MyProximus 5.39.1
This release solves the issues with app loading
New in MyProximus 5.38.0
In this version
- You can activate Smart Wi-Fi even more easily
- we solved some issues to use the functionalities of this feature without any problems
New in MyProximus 5.37.0
• Discover how to improve the quality of your internet thanks to the updated internet speed test
• Activate Proximus Secure net to protect your mobile numbers and your fixed internet with an anti-virus
New in MyProximus 5.36.0
• Discover how to improve the quality of your internet thanks to the updated internet speed test
• Activate Proximus Secure net to protect your mobile numbers and your fixed internet with an anti-virus
New in MyProximus 5.35.0
We have updated our app:
- to give InternetBox+ users access to the Smart Wi-Fi functionalities
- fix some problems with login and disabling barring options
New in MyProximus 5.34.0
This update is fixing a bug impacting Android 13 users
New in MyProximus 5.33.2
This update is fixing a bug impacting Android 13 users
New in MyProximus 5.32.1
With this release we are fixing some bugs and improving your experience within the application.
New in MyProximus 5.31.0
With this update:
• You will experience even more ease of use through a better overview of the functions in the "Services" tab
• You can discover our first game in the Enjoy section
• You can consult the installation guide for the 2nd Wi-Fi booster via a direct link on the order screen.
New in MyProximus 5.30.2
Correction of an issue that can affect the user experience
New in MyProximus 5.30.1
With this update:
- we improve the visibility of your mobile data usage and explain what to do if you are (almost) running out of data
- we help you to strengthen your Wi-Fi when a weak signal is detected
- we are fixing some issues to optimise your user experience
New in MyProximus 5.29.0
With this update:
- we improve the visibility of your mobile data usage and explain what to do if you are (almost) running out of data
- we help you to strengthen your Wi-Fi when a weak signal is detected
- we are fixing some issues to optimise your user experience
New in MyProximus 5.28.1
With this update:
- we now also show you the most viewed content on Pickx and the most read Belgian press articles
- The Smart Wi-Fi service becomes even easier to use and requesting Wi-Fi boosters becomes child's play
- We'll let you know when Fiber is available at your address and you can place your order in the Products section.
New in MyProximus 5.27.1
With this update, we're fixing some minor issues in the MyFootprint section
New in MyProximus 5.26.1
This update fixes stability issues.
New in MyProximus 5.26.0
Every day our teams work to improve your experience with MyProximus.
Don't forget to update your app regularly to get the most out of all the new features.

New :
New welcome screen
New improvements in the MyFootprint section
Bug fixes in the Enjoy! and Billing sections
Overall app performance improvement
New in MyProximus 5.25.0
Every day our teams work to improve your experience with MyProximus.
Don't forget to update your app regularly to get the most out of all the new features.
New :
- New welcome screen
- MyFootprint section improvement
- Smart Wi-Fi screen bug fixes
New in MyProximus 5.24.1
Our teams worked hard to fix bugs and improve overall stability in order to offer a better experience.
New :
- Q-Park users can now scan QR code to enter a parking outside business hours, no keyboard contact anymore!
- Did you see the new MyFootprint section? Take a look and calculate your carbon impact!
New in MyProximus 5.24.0
Our teams worked hard to fix bugs and improve overall stability in order to offer a better experience.
New :
- Q-Park users can now scan QR code to enter a parking outside business hours, no keyboard contact anymore!
- Did you see the new MyFootprint section? Take a look and calculate your carbon impact!
New in MyProximus 5.23.2
This update fixes stability and performance issues.
New in MyProximus 5.22.0
- Public Wi-Fi improvement: from now on we will only show this function on the configurable device.
- Split billing: employees of companies that pay a part of their telecom bill themselves will now be able to see this portion in MyProximus.

We fixed several bugs concerning the app login, usage display and billing tab.
New in MyProximus 5.21.2
Bug fixes
New in MyProximus 5.20.1
We've updated the app to improve stability and fix some bugs.
New in MyProximus 5.19.1
We’ve updated the app to fix login issues and correct some bugs.
New in MyProximus 5.19.0
New : New 3rd party app-s are available via MyProximus in the “services” tab.
Resolved :
- Pay&Go customers were getting an error message saying “not enough credit” when they wanted to exchange credit for data.
- When reloading online, you were redirected to the wrong page.
- When changing Wi-Fi password, you received an error message if you wanted to use the "-" character. This is now solved!
New in MyProximus 5.18.0
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist you even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
New : As of now, all TV customers can see their active TV options on the first screen of the product tab
Resolved : Pay&Go customers were getting an error message saying “not enough credit” when they wanted to exchange credit for data. This is now solved!
New in MyProximus 5.17.1
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist you even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
Solved : The privacy settings screen was appearing twice for some users. As of now, it will be displayed only once.
New in MyProximus 5.17.0
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist you even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.
New in MyProximus 5.16.0
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist you even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.

New: As of now you can see the status of your BBOX via the tabs “Services” and “Dashboard”.
Solved: During a chat conversation, the button to send a reply disappeared. As of now, it is again possible to chat without issues.
New in MyProximus 5.15.2
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.

4411 : Multisession
You can now create multiple parking sessions, in addition to your own, by adding multiple license plates.
New in MyProximus 5.15.1
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.

4411 : Multisession
You can now create multiple parking sessions, in addition to your own, by adding multiple license plates.
New in MyProximus 5.15.0
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ... and much more.

4411 : Multisession
You can now create multiple parking sessions, in addition to your own, by adding multiple license plates.
New in MyProximus 5.14.2
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ...and much more.

What’s new:
- 4411: get notified 15 min. before your parking session is expiring.
- Public Wi-Fi: new connection method for Android 10 devices.

Solved/under investigation:
Issues with products and bill not correctly displayed : 2 problems already identified, investigation still ongoing.
New in MyProximus 5.14.0
The MyProximus application is getting a new look! A new version that is more stable, more efficient and faster to assist even better in everyday life. MyProximus is all Proximus in your pocket ...and much more.

What’s new:
- 4411: get notified 15 min. before your parking session is expiring.
- Public Wi-Fi: new connection method for Android 10 devices.

Solved/under investigation:
Issues with products and bill not correctly displayed : 2 problems already identified, investigation still ongoing.
New in MyProximus 5.13.0
Novelties
Parking with 4411, find the best place for your Wi-Fi booster, buy extra data without being the MyProximus admin!
Technical issues
Solved: error on reset password, clear message when: bad internet connections/problems with servers prevent us from displaying your products and invoices.
Pending: problem with login, empty bill tab, solve the reason why problems with servers prevent us from showing your products and bills.
New in MyProximus 5.12.2
MyProximus goes back to school with a new version. With each update, our app improves in stability and speed while also getting rid of potential defects and bugs.
Remark or suggestion ? Share it with us by shaking your device which will automatically open the feedback tool.
New in MyProximus 5.12.1
MyProximus goes back to school with a new version. With each update, our app improves in stability and speed while also getting rid of potential defects and bugs.
Remark or suggestion ? Share it with us by shaking your device which will automatically open the feedback tool.
New in MyProximus 5.12.0
MyProximus goes back to school with a new version. With each update, our app improves in stability and speed while also getting rid of potential defects and bugs.
Remark or suggestion ? Share it with us by shaking your device which will automatically open the feedback tool.
New in MyProximus 5.11.0
The new MyProximus app version is available!

We’re constantly working to improve your MyProximus experience. In addition to a few stability problems that we have solved, here are also 2 new features we invite you to discover:
- A brand new user interface with a simplified navigation amongst your preferred features
- The possibility to easily check your data usage and unlock your surfing speed if needed
New in MyProximus 5.10.0
The new MyProximus app version is available!

We’re constantly working to improve your MyProximus experience. In addition to a few stability problems that we have solved, here are also 2 new features we invite you to discover:
- A brand new user interface with a simplified navigation amongst your preferred features
- The possibility to easily check your data usage and unlock your surfing speed if needed
New in MyProximus 5.9.1
Thanks for your comments and feedbacks. We continue to improve the stability and performance of our app.
Several new features will appear in the coming weeks. Keep an eye in here !
New in MyProximus 5.8.3
We encountered major issues (sorry!) but thanks to your feedback, they are now clearly identified and we are working hard to be fully back on track!

We cleaned up behind the scenes and fixed the following issues :
· App stuck on loading screen
· Empty dashboard
· Product section not correctly loading
· Various annoying little bugs …

Oh, and by the way, did you see the new loading screen?
New in MyProximus 5.8.2
We encountered major issues (sorry!) but thanks to your feedback, they are now clearly identified and we are working hard to be fully back on track!

We cleaned up behind the scenes and fixed the following issues :
· App stuck on loading screen
· Empty dashboard
· Product section not correctly loading
· Various annoying little bugs …

Oh, and by the way, did you see the new loading screen?
New in MyProximus 5.8.0
We encountered major issues (sorry!) but thanks to your feedback, they are now clearly identified and we are working hard to be fully back on track!

We cleaned up behind the scenes and fixed the following issues :
· App stuck on loading screen
· Empty dashboard
· Product section not correctly loading
· Various annoying little bugs …

Oh, and by the way, did you see the new loading screen?
New in MyProximus 5.7.1
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.7.0
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.6.3
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.5.3
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.5.1
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.5.0
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.4.1
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.4.0
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.3.1
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.2.1
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 5.2.0
Come and discover the brand new version of the MyProximus app.
Enjoy a brand new look and optimized navigation.

We hope you like it! ?
New in MyProximus 4.16.6
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
New in MyProximus 4.16.5
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
New in MyProximus 4.16.1
What’s new in this update?
Well… This month, we wanted to spoil you with ENJOY!
· Discover now our Deals of the moment.
· Participate in our various contests and try to win unforgettable Experiences.
 
See you soon
New in MyProximus 4.16.0
What’s new in this update?
Well… This month, we wanted to spoil you with ENJOY!
· Discover now our Deals of the moment.
· Participate in our various contests and try to win unforgettable Experiences.
 
See you soon
New in MyProximus 4.15.2
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
New in MyProximus 4.15.1
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
New in MyProximus 4.15.0
You're still more likely to use the MyProximus app! A big thank-you !
Enjoy this new update, with a lot of various improvements.
See you soon!
New in MyProximus 4.14.2
Two good news for Pay&Go users :
Running out of data? Redeem your credit now! 500 MB, 3GB ... Make your choice!
Abroad ? Activate the Pay & Go World option now to be able to make or receive calls abroad.

See you soon,

The MyProximus team
New in MyProximus 4.14.0
Two good news for Pay&Go users :
Running out of data? Redeem your credit now! 500 MB, 3GB ... Make your choice!
Abroad ? Activate the Pay & Go World option now to be able to make or receive calls abroad.

See you soon,

The MyProximus team
New in MyProximus 4.13.2
Hi everyone,

What’s new ? We fixed a couple of small bug so that the app is even more stable.
BUT we mainly worked on a nice feature that will be available in February. ? Stay tuned!
New in MyProximus 4.13.1
Hi everyone,

What’s new ? We fixed a couple of small bug so that the app is even more stable.
BUT we mainly worked on a nice feature that will be available in February. ? Stay tuned!
New in MyProximus 4.12.2
Happy new year everyone !

Our team is working at full speed to deliver some great new features this year.

Stay tuned!
New in MyProximus 4.12.1
Ho Ho Ho ! Father Christmas is early this year and brings you the last update of this year. ?
• Manage your personal space where you can find a series of apps that you can use every day: suggestions are based on your customer profile and products!
• For our professional customers we have a new Help section to get in touch with a ‘Bizz Expert’ near you.

Merry Christmas and Happy New year !
New in MyProximus 4.11.0
Hey,hey, a new version of the app is available ! Want to know what’s new ?
• Pay your invoices with Bancontact. Easy as 1-2-3 ?
• Manage your fix internet options in the Products section

We’re keeping busy for the end of the year so stay tuned for more !
New in MyProximus 4.10.1
We took advantage of the autumn holidays to fix some bugs. The app is now more stable than before.
Stay tuned ! Some cool new functionalities will be arriving soon. ?
New in MyProximus 4.10.0
Quickly download the latest version of our app !
What’s new ? As of now you can easily swap your mobile subscription for a plan that is better tailored to your needs!
Great news, isn't it? ?
New in MyProximus 4.7.1
Even during these nice warm days, our team worked hard to deliver a more efficient billing system. :)
See you soon!
New in MyProximus 4.7.0
Enjoy the new version of our app:
• As from now our app is compliant with the new European legislation for data protection (GDPR).
• Improved experience for all our users.
Have a good week! 
New in MyProximus 4.6.1
Unfortunately we missed a bug during our last update. :) The app crashed for certain Android versions when using the bottom navigation. Our team fixed the issue. Our apologies and see you soon!
New in MyProximus 4.5.0
Psst ... Come and discover the new version of MyProximus! Now:

• Easily manage details related to your account. You can now change your profile picture and access your privacy settings...
• Also take advantage of our personalized recommendations on the homepage.
• Finally, navigate in a more stable application. Our team has fixed several performance-related bugs. Yes yes, we read all your comments on the store and we try to solve them as quickly as possible.
New in MyProximus 4.4.0
Thank you for using the MyProximus app and for sharing your comments. As of now you can:- Configure your TV options and take advantage of several promotions- Consult the remaining amount for your smartphone included in your mobile subscription- Problems to check your usage or see your products in the app? Our team has fixed several technical problems to give you a more stable app- Several improvements in design and performance were included to give you the best possible experience
New in MyProximus 4.2.3
- Bugfixes and technical improvements
New in MyProximus 4.2.2
- Bugfixes and technical improvements
New in MyProximus 4.2.1
- Smart Wifi (national) and Wi-Fi Hotspots (international) configuration available- Bugfixes and technical improvements
New in MyProximus 4.2.0
- Smart Wifi (national) and Wi-Fi Hotspots (international) configuration available- Bugfixes and technical improvements
New in MyProximus 4.1.2
- Bug fixes and technical improvements
New in MyProximus 3.8.1
MyProximus LUT Testing
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